Legal Information
Refund & Cancellation Policy
Last updated: July 2026
Policy Summary
This policy explains when payments for subscriptions or digital services on linkobio may be refunded.
Payment Methods
Local payments in EGP are processed via Paymob, and international payments via Lemon Squeezy. Payment providers may appear on your card statement.
Refund Eligibility
You may request a full refund within 7 days of payment if the service has not been substantially used. Requests are reviewed case by case, especially for accidental charges or technical issues that prevented service use.
Subscriptions & Renewals
Local Paymob subscriptions are prepaid for a fixed term and do not auto-renew. The service remains active until the end of the paid term.
Cancellation
You can cancel your subscription anytime from your account settings; features remain available until the end of the paid term. No renewal is charged after cancellation.
How to Request a Refund
Contact us via the Contact page or at support@linkobio.com with your purchase email, invoice details, and reason. We aim to respond within 5 to 10 business days, and refunds are issued to the original payment method.
Non-Refund Situations
Refunds may be denied in cases of abuse, repeated unreasonable requests, or substantial service usage after purchase, unless otherwise required by law.
For any refund inquiry, contact us:
Contact Page